Frequently Asked Questions
Everything you need to know about your Westlife Underwear experience.
How do I find the perfect fit?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for maximum comfort, as our premium fabrics are designed for a snug yet flexible fit.
What is your return policy for undergarments?
For hygiene reasons, we can only accept returns on items that are unworn, unwashed, and in their original unopened packaging within 30 days of purchase.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What materials are used in Westlife Underwear?
We specialize in high-performance materials including organic cotton, modal, and moisture-wicking synthetic blends to ensure breathability and durability throughout the day.
How should I care for my underwear to make it last?
To maintain the elasticity and softness of the fabric, we recommend machine washing on a cold, gentle cycle and air drying or tumble drying on low heat.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unmarked mailers or boxes to ensure your privacy from the moment it leaves our warehouse to your doorstep.